This issue can occur if your user profile has been corrupted. There are several ways of fixing this issue. Hopefully the two solutions provided below may work for you.
Method 1
Login to PC as adminclick start in thesearchbox type regedit - Browse to HKEY LOCAL MACHINE>Software\Microsoft\Windows NT\Current Version\ProfileList\
- Now click on each profile list and on the right hand-side look at
profileimage path and see if that is the user. - if it is check the folder, and if the users has at the end .bak remove the .bak then at the right hand pane change the refcount to 0 click apply then OK.
This method worked for me.
Method 2
Click start>Right click my computer>click properties, then a window will show. At the right hand side click System Protection....Once this has opened click on the Advanced Tab then under User Profiles click settings find the user with the corrupted profile and delete that profile.
Go into the registry editor and into to the same location as above, and to the user with the corrupted profile delete the folder...
Log on to the user account which has the problem and a new user profile will be created...
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